Terms of Use

AGNIADIS P. AND CO, G.P. with the distinctive title AGNIADIS SPORT reserves the right to unilaterally modify or renew the present terms and conditions of transactions, which are made through its online store agniadissport.gr, according to its needs and transactional manners. AGNIADIS P. AND CO, G.P. undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store.

The company AGNIADIS P. AND CO, G.P. with the distinctive title AGNIADIS SPORT is committed to the protection of your personal data. The information we collect is used only to process your orders and to provide you with updates on our new products, offers or events.

In no case does our company share your personal data with third parties.

Links to other websites

Our website agniadissport.gr contains links to other websites. Our company is not responsible for their content or for a different policy of use of your personal data.

Newsletter

In case you do not wish to receive informative emails from our company, please contact us to delete your email from our mailing lists.

Copyright

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the Company and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the Company has obtained a license for its own exclusive needs and for the operation of its online store.

It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store.

Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the Company or any other copyright holder.

The names, images, logos and insignia listed and describing the online store under the  brand or the products or services of the Company or third parties, are assets of the Company or third parties respectively, protected by the relevant laws on trademarks. Their use in the online store does not in any case provide a license or right to use them by third parties.

Secure Transactions

SSL is the most trusted provider of internet security in the world.
All transactions you make through the website are governed by the relevant provisions of the Law on Consumer Protection (Law 2251/1994), which regulates issues related to distance selling, as well as the provisions of European and International law on e-commerce.

Practices of AGNIADIS P. AND CO, G.P. in the Collection & Processing of Personal Data

The collection and processing of Personal Data by AGNIADIS P. AND CO, G.P. is carried out in accordance with the relevant articles 5 & 6 of Regulation 679/2016.

Subject Data Rights

Pursuant to articles 12-23 of Regulation 679/2016, the Subjects have rights for:

Information and access to their own PD
Correction of PD
Delete PD
Restriction of PD processing
PD portability
Opposition and automated individual decision making
Security of Processing of Personal Data & Information

The main purpose and object of information security of AGNIADIS P. AND CO, G.P. is the protection and security of information regarding:

Their integrity, ie the prevention of any alteration, loss or destruction
Their confidentiality and confidentiality, ie the prevention of any leakage to unauthorized persons
Their availability, ie the ability to use and access them, whenever required, without barriers

AGNIADIS P. AND CO, G.P. in the context of information security and in particular protection of personal data, apply appropriate technical and organizational measures.

Violations of Personal Data & Cooperation with the Supervisory Authority

AGNIADIS P. AND CO, G.P., in case of an event of leakage of Personal Data, provides the immediate information of the Personal Data Protection Authority and the Data Subject itself (if possible), in accordance with regulation 679/2016.

Information, Awareness – Evaluation & Review

The continuous information and awareness of the staff of AGNIADIS P. AND CO, G.P. in matters of Personal Data protection is part of the training & information of its staff as an integral part.

AGNIADIS P. AND CO, G.P. takes care of the evaluation and review of the performance of the procedures, policies and measures taken for the protection of personal data in order to continuously improve their protection and security.

Code of Conduct

The operation of the store is governed by the use of the current Code of Ethics. You can see more information by clicking here .

Cookies Policy

“Cookies” are small pieces of files in the form of text, which are stored in the browser of the User, when he visits a site. The information stored on the User’s computer may contain information about the pages visited, the date and time of the visit as well as a random and unique User ID number. With this use, the Site is able to store useful information for the User’s browsing the site, in order to offer the User a unified browsing experience.

By accepting the terms of use of the site and navigating it, the user consents to their creation and use. However, if he does not want to use cookies, he can either disable them or avoid navigating the website.

The use of cookies on our website, aims to adapt the advertising and promotional content to the special needs and interests of the user. Cookies can also be used to configure aggregate statistics, which allow us to understand how the public uses the website, in order to improve its structure and content. We can not verify the user’s personal identity from this information.

The user can at any time modify the settings of the browser, in order to reject some or all cookies, in addition to the absolutely necessary. However, you should be aware that some features are only available through the use of cookies and if you choose to opt out of cookies, these features may not be available.

The categories of cookies used by our website are:

Necessary cookies. They are essential for the proper functioning of the website and allow the user to browse and use its functions effectively. These cookies do not recognize the individual identity of the user.
Preferences Cookies. Allow the Website to remember the user’s choices, such as username, language, or region, in order to provide personalized features. The information collected by these cookies is anonymous and does not track browsing other websites. They can be used to provide further services that are requested by the user, such as video viewing or the use of social media.
Statistics Cookies. They collect information about how visitors use the site and whether they receive error messages from them. This type of cookie collects aggregate, anonymous information, which does not identify a visitor and is used solely to improve the performance of the website.
Promotional cookies. They are used to promote commercial content that suits the needs and interests of the user. They can be used to send targeted advertising or capture the effectiveness of an advertising campaign. An important function of them is that they allow us to identify the sites you have visited in order to determine which online marketing channels are most effective in order to reward external websites and affiliates who have referred you to us.
Third Party cookies. They are placed by partners in whom we advertise, on our behalf. These cookies collect data on ad performance and interaction with our website. This data is used by our partners in order to draw statistical conclusions and enhance the effectiveness of our cooperation.

It is at your sole discretion to revoke, whenever you want, your consent or to oppose the use of cookies on your device, to check and / or delete cookies.

You have the rights:

Access to your data.
Correct or delete your data.
Restrict the processing of your data
Opposition to the processing of your data
Withdrawal of your consent for the use of some or all of the cookies and consequently for the processing of your data.

All the above rights, as well as the right to revoke your consent, you have the opportunity to exercise them at any time, by submitting a request via e-mail to eshop@agniadissport.gr or send your request by mail to the Company’s address.

Consumer Rights
Right of withdrawal

The consumer has the right to exercise the right of withdrawal within 14 days from the date of receipt of the product / products.

In addition and equally important, the consumer has the right to request an unjustified refund, without being subject to restrictions and subject to conditions.

Every change must be accompanied by the receipt and the product must be in the same condition in which you received it.

Right of replacement

The consumer has the right to request the replacement of the product if what was delivered to him was defective or does not correspond to the product he ordered.

In case of receipt of a defective product or a product other than the one ordered, the company must be contacted and sent on the day of its receipt to the company, so that the replacement can follow.

A prerequisite is that the products are in the condition in which they were received, and the consumer has the invoice or the proof of retail sale.

SHIPPING INFORMATION
Orders

All orders are sent from our distribution center in Livadia. Prices are in euros and include the official Greek VAT (Value Added Tax).  In case of purchase by cash on delivery (COD) there is an additional charge of 3,00€ for all shipments.

Shipping cost
Free shipping on all orders
Delivery time
Orders within Attica, Thessaloniki and in large urban centers are delivered in 1 to 3 working days.
Orders in the rest of Greece are delivered in 2 to 6 working days.

Agniadissport.gr is not responsible for delays in shipments caused by weather conditions or any other circumstances beyond its control.
When your order is shipped, you will receive an email with the bill of lading number and a link to monitor the status of your shipment on the ACS site.
All orders are subject to product acceptance and availability. Items in your shopping cart are unbound and can be purchased by other customers if you have not completed your order. There is also the possibility that the final quality control before sending an order will prevent us from sending a product that does not meet our quality standards. In this case the customer is informed immediately and the order can be canceled.
Agniadissport.gr offers for sale products that are in stock and are immediately available for shipment. In case a product is expected soon from our suppliers, the indication “SOON AVAILABLE” appears under the item. In this case, you have the opportunity to pre-purchase the product by contacting the customer service department to receive the product as a priority, once it is received by our supplier. Your rights to pre-purchases are the same as for any other purchase from agniadissport.gr. Be aware that, in some cases, products that are in high demand may be depleted again until you receive our email.

Complaints policy and supplier obligations for defects and lack of products

If a product you have ordered does not exist, then our company and the store manager will do their best to find and send you all the products you have ordered. Sometimes, however, some codes have been exhausted and the warehouses have not been updated. If the product is no longer available, the store manager will contact you to inform you and give you alternative suggestions.

DEFECTIVE PRODUCTS

In case that with proven fault of jeanstore.gr products of defective quality were sent or by mistake in receiving the order, in the invoicing, in the shipment, with poor packaging then jeanstore.gr assumes the responsibility of the replacement, the cost of the return as well as the expenses resend. In order to determine that the product is defective you should send us an email eshop@agniadissport.gr with photos of the product in order to be checked by the competent department of the company. If you send us the product without following the above procedure, the shipping costs are borne by you and in addition the company reserves the right to refuse to receive it.

PAYMENT METHODS
COD PAYMENT

Payment for the order is made by the customer to the employee of the courier company (ACS Courier) upon delivery, either in cash or using a credit or debit card.
For purchases is no additional cost for payment by cash on delivery. In all other cases, the cost for payment by cash on delivery is set at € 3,00.

PAYMENT BY CREDIT / DEBT

Credit / debit card payment method is available for domestic and international purchases. Your transactions will be made through VIVA WALLET BANK. We confirm that AGNIADIS P. AND CO, G.P. do not have any information about your credit card.

BANK DEPOSIT

In case you are interested in depositing in a bank account, the transaction must be made within 2 working days from the registration of the order and in order for its completion to proceed, the following steps will be needed:

During the process of filing the reason, fill in your order number.
Contact the store via email eshop@agniadissport.gr to inform us more directly the details of your deposit as well as the banking organization in which the deposit was made. Any bank charges are covered by the customer.
Also note that your order will be processed as soon as your payment is confirmed. This can take up to 2 business days, depending on the bank process.
Available bank accounts

PIRAEUS BANK:  5152002028151
IBAN:  GR6201721520005152002028151
BENEFICIARY: AGNIADIS P. AND CO, G.P.

* The amount collected in the account of agniadissport.gr should correspond to the exact price of your order as it will have appeared upon completion.

RETURN POLICY

If you want to make a change, please follow the procedure below:
Make your return within 14 days from the day you received your order. In order to make the return, the product will need to be in its original condition with the special markings (cards), the order receipt and the special return form.

IN CASE OF RETURN YOU HAVE THE OPPORTUNITY:

Make a change with the same or another product in our store.
Make your change in our store AGNIADIS P. AND CO, G.P., which is located at 27 BOUFIDOU Street in Livadia, having with you the product and the purchase receipt.
Make a change with the same or another product through our online store.
Return the product very well packaged to avoid damage during transport, using the ACS Courier service. The charge for you is free on the first change. Your package inside should contain a. the product you return b. the special return form that was in the original package you received, completed with the required information c. your receipt
For the commitment / reservation of the product with which you wish the change we would recommend you to send us an email at eshop@agniadissport.gr with the product / s you want and their numbers. Alternatively you can call 2261026750.
In case you choose to use any other transport of your choice, you will be fully charged the cost of transport which you will pay to the transport company you choose at the time of sending the parcel.
Once we receive and accept your refund, you will receive an email confirming your change, credit balance or refund.

Refund : Refunds are made within 14 working days of the return of the items being received and checked. Refunds are only made on the original credit card used to pay for the order. Processing time varies depending on the bank and the type of credit card. In case of refund, the shipping costs to send us the parcel are yours.
For the refund process, note on the change form that you wish a refund to one of the cooperating banks (Attica Bank, National Bank, Eurobank, Piraeus Bank) and indicate the bank, beneficiary name and account number (IBAN ) to which you want the deposit to be made. The refund is made within the next 14 working days from the date of receipt of the returned product. In case of deposit in a different bank, the transfer is borne by the Beneficiary (Customer) and not the Depositor.
In any case you must contact our company at 22610 26750, in order to inform us about the way you want us to serve you
The company is not responsible for any damage or deterioration of the products after their use and is not obliged to replace these products.

COMPANY IDENTITY

AGNIADIS P. AND CO, G.P. – AGNIADIS SPORT
Headquarters: 27 Boufidou Street,  Levadia Viotias
P.C.: 32131
Phone: 2261026750
VAT Id: 082566956
e-mail: eshop@agniadissport.gr